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Noru

Last updated Sep 28, 2026

Our security commitment

Built on trust. Secured by design.

At Noru, we believe that trust is earned through transparency and a relentless commitment to security. Every product decision, line of code, and operational policy is guided by a security-first mindset. From data encryption and access controls to continuous monitoring and independent audits, we ensure that protection is not an afterthought—it’s the foundation.

We understand that our customers rely on Noru to safeguard their most critical data. That’s why we go beyond compliance standards to implement best-in-class security practices across our infrastructure and organization. Our mission is simple: empower our users to innovate with confidence, knowing their information is secure, private, and always under their control.

GDPR
ISO 27001
146
controls
28
resources
7
subprocessors

Compliance

2

Independently audited and continuously evidenced against the standards our customers rely on.

GDPR
Compliant

GDPR

General Data Protection Regulation (GDPR)

ISO 27001
Compliant

ISO 27001

ISO/IEC 27001:2022

Certificate
221225-3

Controls

146

The safeguards we operate across our organization, technology, people, and facilities.

Inventory Labels

Asset Management

Organization assets are labeled and have designated owners.

Reviewed Dec 9, 2025ISO 27001

Media Marking

Asset Management

Where applicable, Organization marks information system media indicating the distribution limitations, handling caveats, and applicable security markings (if any) of the information. Exemptions must be approved by management and remain in a specific controlled area.

Reviewed Dec 9, 2025ISO 27001

Asset Transportation Authorization

Asset Management

Organization authorizes and records the entry and exit of systems at datacenter locations.

Reviewed Jan 24, 2026ISO 27001

Maintenance of Assets

Asset Management

Equipment maintenance is documented and approved according to management requirements.

Reviewed Jan 24, 2026ISO 27001

Continuity Testing

Business Continuity

Organization performs business contingency and disaster recovery tests on a periodic basis and ensures the following: • tests are executed with relevant contingency teams • test results are documented • corrective actions are taken for exceptions noted • plans are updated based on results

Reviewed Dec 9, 2025ISO 27001

Business Impact Analysis

Business Continuity

Organization identifies the business impact of relevant threats to assets, infrastructure, and resources that support critical business functions. Recovery objectives are established for critical business functions.

Reviewed Dec 9, 2025ISO 27001

Capacity Forecasting

Business Continuity

Budgets for infrastructure capacity are established based on analysis of historical business activity and growth projections; purchases are made against the established budget and plans are updated on a quarterly basis.

Reviewed Dec 9, 2025ISO 27001

Backup Configuration

Backup Management

Organization configures redundant systems or performs periodic backups of data to resume system operations in the event of a system failure.

Reviewed Dec 9, 2025ISO 27001

Resources

28

Policies, documentation, and reports that govern how we protect customer data.

Legal, Regulatory & Contractual Compliance Register

Version 2026.2 · Reviewed Jan 15, 2026 · yearly

Security Assurance & Performance Standard

Version 2026.1 · Reviewed May 17, 2026 · yearly

Data Breach Response & Continuity Plan

Version 2026.1 · Reviewed May 17, 2026 · yearly

Technical Security Controls & Roles

Version 2026.1 · Reviewed May 17, 2026 · yearly

Third-Party Management & Data Transfer Policy

Version 2026.1 · Reviewed Jan 27, 2026 · yearly

DPIA & Risk Management Methodology

Version 2026.1 · Reviewed Jan 27, 2026 · yearly

Data Retention & Disposal Policy

Version 2026.1 · Reviewed Jan 27, 2026 · yearly

Data Subject Rights (DSAR) Procedure

Version 2026.1 · Reviewed Jan 27, 2026 · yearly

Subprocessors

6

Third-party providers that process customer data on our behalf, and where that data is stored and processed.

ProviderPurposeData locationWebsite

Opper

Software as a Service
OAuth app authorized by users
EU/EEAAny member state

Resend

Software as a Service
Email sending platform
United States

Clerk

Software as a Service
Account platform
United States

Vercel

Infrastructure
Frontend cloud platform
United States

Google Cloud Platform

Other
A suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products.
EU/EEAAny member state

Stripe

Other
An online payment processing platform for internet businesses.
EU/EEAAny member state

Data location is where the provider stores and processes customer data.

Model providers

1

AI model providers that process customer data only when a model from that provider is selected.

ProviderPurposeData locationWebsite

OpenAI

AI model provider
AI platform and language model provider
Global

Data location is where the provider stores and processes customer data.

Questions about our security?

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